Your personal data matters. This Privacy Policy explains exactly what information PKR365 collects, how it is used, who it may be shared with, and the steps taken to keep it secure for all players in Pakistan.
PKR365 is committed to handling your personal information with care and transparency. This Privacy Policy applies to all users of the PKR365 platform — whether you are visiting the website, using the mobile app, or interacting with any other service the platform provides.
By registering a PKR365 account, you acknowledge that you have read and understood this Privacy Policy and that you consent to the collection, use, and processing of your personal data as described here. This policy should be read alongside the Terms and Conditions, which also form part of the agreement between you and PKR365.
PKR365 only collects the data it genuinely needs to operate the platform, verify identities, process transactions, and provide support. The platform does not sell your personal data to advertisers or unrelated third parties.
PKR365 collects different categories of personal data depending on how you interact with the platform. The table below outlines the main categories and examples of each.
| Category | Examples | When Collected |
|---|---|---|
| Identity Data | Full name, date of birth, gender, national ID number | Registration & KYC verification |
| Contact Data | Email address, phone number | Registration & support enquiries |
| Financial Data | Deposit/withdrawal amounts, payment method type, transaction history | Deposits, withdrawals & bonus activity |
| Verification Documents | Copy of CNIC, passport, driving licence, utility bill | KYC & identity verification |
| Usage Data | Pages visited, games played, bets placed, session duration | Automatically during platform use |
| Technical Data | IP address, device type, browser, operating system | Automatically on every visit |
| Communications Data | Support chat logs, email correspondence | When you contact support |
PKR365 does not collect sensitive data such as biometric information, religious beliefs, or political opinions. Only the minimum data required to operate the platform effectively and securely is collected.
PKR365 collects your personal data through several channels:
When you register an account, complete KYC verification, make a deposit or withdrawal, contact customer support, or participate in a promotion, you provide data directly to PKR365. This includes form inputs, uploaded documents, and the content of any messages or queries you send.
When you visit the PKR365 website or use the app, certain technical data is collected automatically. This includes your IP address, the type of device and browser you are using, the pages you visit, and the time you spend on the platform. This data is collected through cookies, server logs, and similar tracking technologies and is used primarily to maintain platform security, improve performance, and personalise your experience.
PKR365 may receive data about you from third-party service providers in limited circumstances. For example, payment processors such as JazzCash, Easypaisa, or Raast may share transaction confirmation data with PKR365 to reconcile your account balance. Identity verification providers may return a pass or fail result alongside the document data you submitted. PKR365 uses this third-party data solely for the purpose for which it was shared.
PKR365 uses your personal data for the following purposes:
PKR365 only processes your data where there is a lawful basis to do so — either because it is necessary to fulfil the contract with you, because you have given consent, or because PKR365 has a legitimate interest that does not override your privacy rights.
When you make a deposit or request a withdrawal on PKR365, your payment details are handled directly by the relevant payment processor — JazzCash, Easypaisa, Raast, your bank, or your card provider. PKR365 does not store full card numbers or mobile wallet PINs on its own servers.
PKR365 receives only the transaction reference, amount, and a confirmation of success or failure from the payment processor. This is sufficient to credit or debit your PKR365 account balance and to maintain an accurate transaction history for your records.
All payment data transmitted between your device and PKR365's systems is encrypted using industry-standard TLS (Transport Layer Security). Your payment history within PKR365 is visible only to you and to authorised PKR365 staff involved in account management or dispute resolution.
PKR365 uses cookies and similar technologies to operate the platform, remember your preferences, and analyse how the platform is used. Cookies are small text files stored on your device when you visit the PKR365 website.
You can manage cookie preferences through your browser settings. Disabling certain cookies may affect the functionality of the PKR365 platform. Analytics cookies can be declined without affecting your ability to use core platform features.
PKR365 retains your personal data for as long as your account remains active and for a defined period thereafter. The retention periods for different categories of data are as follows:
When your data is no longer required, PKR365 securely deletes or anonymises it. You may request earlier deletion of certain data categories as described in the Your Rights section below, subject to any retention obligations that take priority.
PKR365 applies industry-standard technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures include:
While PKR365 takes every reasonable precaution, no online platform can guarantee absolute security. You are also responsible for keeping your own account credentials secure. Use a strong, unique password for your PKR365 account and do not share it with anyone.
As a PKR365 account holder, you have the following rights with respect to your personal data. To exercise any of these rights, contact PKR365 support via live chat or email.
Request a copy of the personal data PKR365 holds about you.
Ask PKR365 to correct inaccurate or incomplete personal data.
Request deletion of your data where retention is no longer necessary.
Ask PKR365 to pause processing of your data in certain circumstances.
Receive your data in a structured, commonly used format.
Object to processing based on legitimate interests or for direct marketing.
Requests will be acknowledged promptly and responded to within a reasonable period. Some requests — particularly erasure requests — may be limited by legal obligations requiring PKR365 to retain certain records for a minimum period.
PKR365 is strictly an adult platform. Registration and use of the platform is permitted only for individuals aged 18 and above. PKR365 does not knowingly collect personal data from anyone under the age of 18.
If PKR365 becomes aware that an account has been registered by or on behalf of a minor, the account will be immediately closed, any balance will be returned to the source of the deposit after verification, and all associated personal data will be deleted. If you believe a minor has registered a PKR365 account, please contact support immediately.
PKR365 may update this Privacy Policy from time to time to reflect changes to the platform, applicable obligations, or data processing practices. When material changes are made, registered users will be notified by email or through an in-platform notification. The updated policy will be published on this page with a revised effective date.
We encourage you to review this page periodically. Continued use of the PKR365 platform after an updated Privacy Policy has been published constitutes your acceptance of the changes. If you have any concerns about a change to this policy, please contact support before continuing to use the platform.
If you have any questions about this Privacy Policy, want to exercise any of your data rights, or need to report a privacy concern, you can reach the PKR365 team through the following channels:
Six core practices that define how PKR365 handles your personal information every single day.
Every piece of data transmitted between your device and PKR365 — from login credentials to transaction details — is protected with TLS encryption. Your payment details via JazzCash or Easypaisa are never stored in plain text on PKR365 servers.
PKR365 only collects the identity documents it genuinely needs — typically your CNIC or passport for verification. Documents are stored securely and accessed only by authorised staff during the verification process.
PKR365 will never sell, rent, or trade your personal data to advertisers, data brokers, or any unrelated third party. Your information stays within the PKR365 ecosystem and the service providers directly supporting your account.
Opt out of promotional emails, manage cookie settings, set deposit and session limits, or request a full data export — all from within your account. PKR365 gives you meaningful control over how your data is used.
Automated systems monitor login activity, transaction patterns, and device behaviour around the clock to catch suspicious activity before it can affect your account. Unusual logins trigger immediate security alerts.
PKR365 does not hold your data indefinitely. Each data category has a defined retention period. When data is no longer needed, it is securely deleted or anonymised — no unnecessary accumulation of personal records.
Quick answers to the questions Pakistan players most commonly ask about data and privacy on PKR365.